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1.0

Got my car appraised through Carmax. They politely informed me that autocheck reported air bags deployed during an accident in 2013.

Went to the police station and forced the facts in autocheck's face. I requested the updated report twice though the person who made the corrections. No reply. I then called and got this lady (Natalie) who "claimed" to be a supervisor...

She was rude, cut me off, and was silent waaaay too long when dealing with customers. I confronted her on these three issues and asked to be transferred to someone else.

She said goodbye and hung on me! *** They totally SUCK, not to mention after screwing with my report why would I trust them to correct it?!

Reason of review: Poor customer service.

AutoCheck Cons: False reporting on vehicle.

Location: Oak Park, Illinois

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