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AutoCheck

AutoCheck

www.autocheck.com
What is your customer experience with AutoCheck?

AutoCheck Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AutoCheck 1.3 star rating from 36 reviews; consumers mostly dissatisfied. Reviews report high price level despite being noted as a low‑cost option for some. Many users request a refund and report trouble correcting inaccurate vehicle history data.

Key Takeaways for Future Customers

  • Read AutoCheck reviews and compare with Carfax before purchase.
  • Expect difficulty correcting errors and limited contact options with customer service.
  • Consider refund and dispute options if the report is inaccurate.

Negative Feedback / Risk Areas

  • Frequent customer complaints about inaccurate mileage, false accident or salvage brands.
  • Unresponsive support, long delays, and problems reaching a representative.
  • Billing issues, paid reports not delivered, and challenges obtaining refunds.

Positive Feedback

Some users note low price and occasional good reports; a few customer service interactions led to successful corrections.

View full overview ›

Media from reviews

AutoCheck - Salvage statement
AutoCheck - Salvage statement - Image 2AutoCheck - Salvage statement - Image 3AutoCheck - Salvage statement - Image 4AutoCheck - Salvage statement - Image 5AutoCheck - Salvage statement - Image 6AutoCheck - I Have issues with car that I sold miles are not Croft at auto check
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Show reviews that mention
car vehicle information mileage miles issues odometer error correction service
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Ken S Srm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rocklin, California

Totally wrong information

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AutoCheck shows 54,929 mileage when the car has 1,656 miles. They also show my car was sold in Palm Springs, and this is not correct. I sent them proof, but they will not make a correction.

Cons:
  • Missinformation

Preferred solution: Apology

User's recommendation: Don't believe anything other than your eyes.

View full review
Tony S Hbu
map-marker Modesto, California

Transmission

This is the worst customer service reporting service that exists. I checked with Carfax on this particular vehicle and found it now needs its fourth transmission in under $130,000, MI.

How could you miss three transmission replacements? Because of this poor reporting I bought a vehicle.

They needs a transmission. $10,000, thanks a lot for your reporting to the

Customers

Cons:
  • This report does not show mechanical history or service reports

Preferred solution: Full refund

User's recommendation: Check with Carfax before you buy a vehicle

View full review
Resolved
Chris T Bay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Summerville, South Carolina

Resolved: Incorrect mileage

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AI Highlights
  • - Mileage shows 15K more than actual.
  • - I have service records and odometer photos as proof.
  • - Carvana submission blocked until the mileage is fixed.
Updated by user Mar 03, 2026

They corrected the mileage to the actual mileage on the car. Email them using all of their contact forms because the phones dont work.

Original review Feb 16, 2026

They are showing my mileage as 15K more than it is. I have service records to prove this and pictures of my odometer.

I can't get a reliable offer for my car with the mileage being incorrect. In fact, I can't even submit to Carvana without fixing it. The phone number doesn't even ring during the week, and on the weekends, it says they aren't in the office. There has been no response to their 'contact us' email.

I will lose money on my car now because I have no way to fight this. And I will not be spending $30 to get an incorrect report from them to correct their error.

Loss:
$1500
Pros:
  • No pros
Cons:
  • No way to fix incorrect info or see your report without paying

Preferred solution: Correct mileage on my report immediately

User's recommendation: I have no recommendations, there is no way around this service!

View full review
ABDULKAREEM A Jez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kuwait City, Al Asimah

Salvage statement

AI Highlights
  • - Request VIN history review and removal of Salvage; vehicle is in Kuwait, in good condition; ready to provide docs and cover costs.
Contains 1 confidential file for company representatives

Subject: Request to Remove Incorrect Salvage Brand VIN {{Redacted}}

Dear AutoCheck Support Team,

I hope you are doing well.

I would like to request a review and correction of the vehicle history for the following VIN:

VIN: {{Redacted}}

The vehicle is currently located in Kuwait and is in excellent physical and mechanical condition, with no damage, no structural issues, and no safety system problems. The vehicle has passed the technical inspection without any remarks.

It appears that the Salvage brand was added previously, but this does not reflect the current state or history of the vehicle. I kindly request that AutoCheck review the record and remove the incorrect Salvage designation if possible.

I am ready to provide any supporting documents needed, including:

Recent inspection reports

Photos of the vehicle

Export documents / customs papers

Please let me know if you require any additional information.

I am willing to pay the financial costs of the service.

Thank you for your assistance.

View full review
Marco Vds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

82511Give correct mileage 82511

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Wouldn't record my mileage Kept changing it to 999900*** *0000000000000000000000000000000000000000wtf

User's recommendation: Don't use AutoCheck

View full review
j georgia a

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I Have issues with car that I sold miles are not Croft at auto check

AutoCheck - I Have issues with car that I sold miles are not Croft at auto check

Hello can someone please help with this issuse i sold car with milage on the is 173110 and Now the bank is tell me that the milage is not right

View full review
Otto P Zri
map-marker Miami, Florida

Corrección

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Necesito que me llamen. Soy dueño de un dealer y tengo problemas con un informe de un auto mío: 415574****.

View full review
Douglas K Ihm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brevard, North Carolina

Correct information in your report

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vin {{Redacted}} nc title 771331****40120 odometer reading 054270 the information you have has been corrected after an error made at nc dot. please use the corrected title.

User's recommendation: Absolute waste of time. Not one thing was accomplished.

View full review
Johnnie L Kfv
map-marker Harrisonville, Missouri

You sent me information onthe wrong vehicle

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I requested information on my 2019 Chrysler, 300 touring, you sent me information on my Ford Bronco, 2022 Big BEND which I do not need!!!

Loss:
$30
Cons:
  • Crooked switch

Preferred solution: Full refund

User's recommendation: THIS IS B.S., GET ME THE INFORMATION ON THE VEHICL I PAID YOU FOR!!!

View full review
Shaunna Xch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Vehicle report has wrong mileage

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called 3 times, got hung up on me. blah blah blah blah...

blah blah blah big *** joke site... scrappy consumer help.

Preferred solution: Apology

User's recommendation: Run away

View full review
Anonymous
map-marker Marietta, Georgia

Wrong odometer reading on my car.

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AI Highlights
  • - Customer service representative was excellent.
  • - She stayed on the call, began the correction, and said the final completion would be by 5pm today.

The customer service representative was excellent. She was able to resolve this issue quickly and efficiently.

She stayed on the phone with me while I sent her the documentation she needed, and began the correction while I was on the phone. Furthermore, she gave me the work order number and assured me that the final correction will be completed by 5pm today.

User's recommendation: Highly recommend this representative

View full review
1 comment
Guest

This is fake. There is no phone number for auto check.

Even experian, who owns them said that. They SUCK and you’re a liar or a bot.

Ani M Csk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inquiry Regarding Vehicle Flood Detection Services

AI Highlights
  • - Aldagi, Georgia's biggest insurer, seeks API to verify flooding on vehicles by VIN.
  • - They request terms of service and cost per request.

Hello,

I am writing on behalf of Aldagi, the biggest insurance company in Georgia, and we are currently exploring services to assist with our project of verifying whether vehicles associated with specific VIN codes have been affected by flooding.

We are interested in integrating your API into our system and would appreciate it if you could provide us with the following details:

Your terms of service.

The cost for a single request.

We look forward to learning more about how your service can support our needs.

Preferred solution: We are interested in integrating your API into our system

View full review
Anonymous
map-marker Lake Havasu City, Arizona

Auto check does not match the correct vehicle

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AI Highlights
  • - History check links a service to the same VIN.
  • - The service place has no record for their vehicle.
  • - AutoCheck is hard to reach.

We pulled our own auto check on our own vehicle because we are selling it. We saw a service that was done to supposedly our vehicle which had the same Vin number.

So I called the place of service. They do not have our vehicle showing any record of any service. Whatever vehicle it was it had over 100,000 miles more than ours. So now it looks like we rolled back our odometer?

we did not have our vehicle service there and we did not have that number of miles on our odometer. So were trying to get it fixed and corrected. I called both their phone numbers at least 10 times today.

Did not even get a message machine to leave a message on. Auto check is very hard to get a hold of.

View full review
Delwin Sfn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inaccurate Reports

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AI Highlights
  • - AutoCheck did not flag recalls on the 2020 Jeep 4xe.
  • - Do not rely on AutoCheck or CarFax; research recalls on recall sites; Lemon Law may apply.
Updated by user Nov 09, 2024

I have received zero feedback from AutoCheck.

Original review Oct 25, 2024

This report was so inaccurate that AutoCheck did not pick up on old and recent Recalls on the 2020-**** Jeep 4xe recalls. We have had and have major repair work done on our 4xe and yet the report came up stellar with zero issues...May have turn to Lemon Law...Best advice? Do not rely on AutoCheck nor CarFax don't seem to be reliable ...Research your vehicle, make and model for issues before buy and take advantage or National Recall sites...

User's recommendation: Run Away....

View full review
Mark F Bln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with car need inspection to get car out of salvage

Can't drive for Uber until I can get my car checked and show it has been repaired. Can't use until automobile is okay.

Preferred solution: Inpection showing car is drivable and not salvaged

View full review
Anonymous
map-marker Johnstown, Pennsylvania

Dispute my car

AI Highlights
  • - They say my car was in an accident, but I say it was never an accident.
  • - I need to dispute it.
  • - Please fix this.

They say my car was an accident I need dispute it it was never an accident I went to sell my car and they told me that it was an accident it was never an accident can you please fix this My car was never an accident

View full review

About

Related Companies

Experian PLC, Experian, Free Credit Score, CreditReport, ConsumerInfo

Summary

AutoCheck is a vehicle history reporting online service powered by Experian. The service delivers information solutions for all actors of auto trading segment: manufacturers, dealers, trading companies, as well as individual customers. More than 500 million vehicles can be tracked through AutoCheck National Vehicle Database. The core purpose of the service is to help automotive clients in the process of customer loyalty development, along with targeting new businesses. Service by AutoCheck are also claimed to be of use for the purpose of making optimal lending and purchase decisions by individual buyers.

AutoCheck reviews and complaints

AutoCheck is ranked 171 out of 940 in Auto category

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